Senior Process Analyst


  • Identify, assess, and assist in the resolution of issues, disputes, and risks in excellence plans and improvement initiatives.
  • Analyze and identify improvement opportunities, as well as assist in the development, implementation, and management of excellence programs and improvement projects, and effectively communicate with their stakeholders.
  • Facilitate and guarantee effective communication between the IFS support team and operational units, as well as define and monitor the IFS support team’s portfolio and service level.
  • Conduct process, business, system, and information analysis to determine solutions to the organization’s problems.
  • Need assessment and implementation of IFS training, as well as the organization and upgrading of IFS system training and technical documentation.
  • Assist in the planning, control, and advancement of excellence programs and improvement projects, as well as the preparation of reports and the holding of status analysis and review meetings.
  • Analyze macrostructures and macro processes, evaluation and analysis of organizational governance maturity and efficiency, and identification of improvement points in order to establish and improve organizational governance.


  • At least a Bachelor’s degree in Computer Engineering, Industrial Engineering, or related fields.
  • At least 5 years of related experience.
  • Capable of working with Visual Paradigm.
  • Capable of working with ERP systems, specifically IFS.
  • Fluent in English.