Infrastructure Engineer

Responsibilities: 

  • Make requests or resolve problems brought to the ICT Services Counter by users, as well as register associated knowledge.
  • Configure, troubleshoot and maintain ICT infrastructure equipment and services in the central building, projects, and operating bases.
  • Create user accounts and grant user access permissions based on the company’s regulations and principles.
  • Prepare and maintain network topology papers as well as configuration records for ICT infrastructure services and equipment.
  • Control backup operations and keep records to ensure they are carried out correctly.

Requirements:

  • Bachelor’s degree in Computer Engineering.
  • At least 5 years of IT experience.
  • Service administration (troubleshooting hardware and software errors).
  • Manage desktop and helpdesk support efforts (desktop applications, workstations, and IT equipment.
  • Proficiency in Microsoft Services (ADC, Exchange, S4B, DFS, WSUS, etc.) and (MCSA).
  • Familiar with backup and BCP.

Employment Type: Full Time