Internal Instructors: A Win-Win Mechanism

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Self-confidence and the utilization of internal expertise have always been key characteristics of Dana Energy. Fortunately, we benefit from knowledgeable and experienced colleagues in our organization, enabling the successful implementation of the internal instructors’ program by the Human Resources team. The objective of this initiative is to leverage organizational potential and empower internal instructors, fostering the dissemination of knowledge and skills throughout the organization, in alignment with the institutionalization of wisdom as a core value.


Competency levels at Dana Energy span from zero to four, with level four representing instructor proficiency. Associates aspiring to become recognized as internal instructors must attain level four competency in their chosen field. To achieve this, interested associates should declare their readiness and participate in the Train The Trainer course (TTT). They are then required to prepare a presentation file on the selected competency and deliver it to the competency appraisal committee. During this presentation, the colleague showcases essential skills, such as effective communication, time management, emotional intelligence, and creativity.


Following the presentation, the committee reviews the colleague’s performance. If the qualifications are confirmed, the colleague can assume the role of the instructor in that specific field. A feedback report, highlighting strengths and areas for improvement, is provided to the colleague to further enhance their skills. Internal teachers who successfully meet the requirements receive an internal certificate from Dana Energy, validating their qualification.


Over the past two years, more than 160 training courses, accounting for 20,000 man-hours, have been conducted by internal instructors. The effectiveness of these courses has been reported to exceed 86%. Each year, on Teacher’s Day, we express our gratitude to all active internal instructors and present certificates to them. Currently, Dana Energy has 33 selected internal instructors, and this list is regularly updated as we strive to utilize the full potential of our colleagues.

The presence of internal lecturers within the company fosters a win-win mechanism, benefiting both the instructors themselves, the organization, and our fellow colleagues. This mechanism enables instructors to enhance their capabilities through knowledge sharing, reduces the organization’s training and development costs, and allows colleagues to develop themselves by tapping into the expertise and practical experience of the internal instructors.




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